Windows admins frustrated by Quick Assist moving to Microsoft Store

By Sergiu Gatlan, Bleeping Computer

Windows admins have been expressing their dismay at Microsoft's decision to move the Quick Assist remote assistance tool to the Microsoft Store.

Quick Assist allows Windows 10 and Windows 11 users to receive or give assistance to other Windows users by taking control of their computer remotely, as we reported four years ago.

The app makes it much easier to assist friends, family, and co-workers fix their computer problems without having to go to their location or install a third-party application.

While previously a built-in standalone tool that also has a system-wide hotkey (Ctrl+Win+Q), Microsoft announced on April 27 that Quick Assist is reaching the end of service and will be replaced by a Microsoft Store version on May 16.

"The end of service is planned for 5/16, after which point the existing inbox app will no longer work," the official Twitter account for the Office Insider Program explained.

"Users will see a prompt whenever that app is opened advising that an update is required, along with a button to download the Store app."


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